Carrier Services

Your complete telecommunications resource

Venicom is a pioneer and a fixture in the telecom agency industry. With numerous strong, long-standing carrier relationships across the US and throughout the world, we combine extensive expertise delivering dynamic IT and telecom solutions with first-in-class support and automation. We leverage this powerful combination of resources through these key service areas:

Carrier Professional Services

We have the knowledge and experience to align your business with the provider(s) best suited to meet even the most complex network requirements. If your objectives involve maximizing older technologies prior to transitioning to the latest network services, we will engage your current provider(s) to thoroughly audit and regroom your existing infrastructure while architecting your future network design, including critical redundancy measures. Venicom has the resources and relationships with regional, national, and global solution providers needed to identify the ideal failover solution within your budget.

Telecom Expense Management

We believe our customers are our business partners. Your bottom line is our bottom line. We conduct comprehensive IT and telecommunications audits proactively to ensure that services are current and accurate. We tailor our operational support to align resources with the unique profile of each customer. Regardless of complexity, such as multi-solution aggregate billing, we ensure rate and billing accuracy. In the event issues arise with a particular carrier, Venicom facilitates billing disputes and escalations on your behalf. Our telecom expense management services will become a vital component of your administrative protocol.

Circuit Monitoring

Circuit monitoring is a component of carrier professional services proprietary to Venicom. This essential service provides detailed visibility into the performance of each network element, such as how each node interfaces with the overall network infrastructure. Our circuit monitoring services integrate seamlessly with your NOC or ticketing systems, which enables proactive response and maximum uptime. Additionally, Venicom provides SLA-adherence monitoring, which produces actionable data when evaluating performance objectives.

Our professional services can either be utilized as a standalone solution or aligned with our managed and professional IT resources and/or our private cloud services. With Venicom in your corner, you have a partner with all the strategic resources you will ever need to drive success and the growth of your business. To learn more about the other services we provide, visit our Services page.

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I have had the pleasure of working with Venicom for the past year. They are a valued partner and have always strived to get the best products, services, and price for their customers. Venicom always sets the proper expectations and does what is in the best interest of the customer. I would recommend for everyone to use Venicom as their preferred agency and to assist with all telecom and bandwidth needs.

- Dan Solomon, Manager Indirect Sales; Integra Telecom

I have had the privilege of working with Venicom for the past six years. Venicom evaluated our telecom situation and came up with a game plan that has saved us hundreds of thousands of dollars. I would highly recommend Venicom for any of your telecommunication needs.

- Donald D. Speen, Corporate Business Operations Director; Earnhardt's Auto Group

Venicom has been a strategic partner since 2004. Building out our enterprise and carrier infrastructure has been extremely challenging. Those challenges require a partner that understands how to combine multiple carriers and service delivery methods. Venicom is that partner and in some cases, they have known our own network capabilities better than we have. We value the expertise we receive through this relationship and recommend Venicom to anyone in need of complex network solutions.

- Daman R. Wood, Chief Operating Officer; Sparkplug

Venicom is well-versed in telecom and managing large accounts, even when serviced by multiple carriers. Venicom staffers are driven to match their client base up with the most appropriate vendor, which I have been quite impressed with. Their project management and tracking system proves an invaluable resource for their clients and vendors alike.

- Brian Worthen, CEO; Mammoth Networks

Venicom is a CenturyLink Business Partner and your resource for CenturyLink services and solutions. We are committed to working together – combining CenturyLink’s industry-leading services with Venicom’s unique consultative approach – to analyze your needs and create a cost-effective, powerful solution for your company.

- Blake Wetzel, Vice President-Sales; CenturyLink Business Partner Program

Venicom has been more than helpful in securing my company the best products and pricing for my clients. They are also very thorough in making sure that my clients’ needs are met and completed in a timely manner.

- Scott Sampson, Interwrx

I’ve personally worked with Venicom over the last four years and have found their work ethic, attention to detail, and project management to be outstanding. We have recently entered into a new business agreement with Venicom where they will be managing our entire network, and we’re very much looking forward to the stability and efficiency their company will provide.

- Chris Bambas, Sr. Technical Analyst; Southwest Network

In 2008 we decided to outsource our IT support and management needs to Venicom due to the professionalism and knowledge of the senior staff. Since signing up with these folks we have seen a reduction in the annual IT support spend, an increase in network availability and performance, as well as the elimination of all outside consultant support requirements. I would recommend them to anyone looking to outsource all or part of their IT needs.

- Mike Thul, APSM Systems

All of us here at Southwest Network have been extremely pleased with the services that Venicom has provided as well as the professionalism in which they conduct themselves. The initial cutover itself went without any issue, ongoing support has been quick to respond and resolve, and we have gained a very knowledgeable partner in assisting us with not only our current technical needs but planning for the future as well. I like the fact that anyone from my team can contact them even if it is just a simple question, issue, advice, or whatever the situation may be and know that they will get a response.

- Chet Barton, Chief Information Officer; Southwest Network

Venicom brought a high degree of expertise in helping us and our staff resolve network infrastructure issues that was essential for their assured delivery of medical services. We have known Venicom staff for over 10 years, and we have always found them to be highly effective and professional. When working with Venicom, we can always count on a successful outcome, and we highly recommend them for any information systems issue or management services.

- Jeff Tye, GMP Networks

Our business can ill-afford to be down for one minute. The manner in which Venicom’s team handled our T1 and phone lines was outstanding. I want to thank them for staying on top of everything and making it happen smoothly, efficiently, and without a hitch. We have enjoyed a relationship with Venicom for the last few years, and they’ve always been responsive to our needs.

- David C. Goodison, President & CEO; ProResponse

In my 10+ years of experience as a telecom agent, I’ve dealt with many of the same issues. Selling a deal doesn’t always mean you’ll be compensated. I have dedicated too much time to order clarifications, installation issues, compensation disputes, and more, so I spend less time running my business and succeeding.

I wanted a company that had a strong reputation and had provided proven support. I have been involved with Venicom for over two years now. Venicom has offered my company the opportunities to reach my goals and take it to the next level.

- Steven C. Posluszny, President; A.S.A.P. Communications Group